Zoho Support

Zoho Support is web-based customer service software designed to help call centers provide the best possible customer care.

Description

Product Features:
  • Customer interactions from email, phone, chat, social media, and more, pulled into a single place.
  • Automate ticket assignment, service escalations, notification rules, time-based actions, and workflow rules.
  • Measure several metrics and identify weak spots in the processes.
  • Customer information from Zoho CRM gets pulled right into every ticket within Zoho Support.
  • Native support for nine languages.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information