TouchVoice

TouchVoice allows visitors move from the web to the phone, the TouchVoice click-to-call offering supports cross-channel conversions without losing the context of the conversation.

Description

Product Features:
  • Calls over the internet reduce contact center costs and allow customers on dial-up lines to engage in conversations without abandoning their online transactions.
  • RightTouch tags track consumers across channels and record the page and stage of conversion where consumers initiated the click-to-call.
Product Purpose: A screen-sharing tool to achieve faster customer resolutions.
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information