TouchSMS

TouchSMS leverages mobile text messaging capabilities for brands to engage consumers for timely and personalized assistance.

Description

Product Features:
  • Invite consumers from an offline/ offsite medium to a personalized conversation.
  • Continue the conversation on the same platform, instead of forcing the consumer to switch channels after receiving a text message.
  • Using phone number as unique identifier to ensure continuity and context during the entire chat experience.
Product Purpose: A screen-sharing tool to achieve faster customer resolutions.
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Not Defined Training: No Training Offered Free Version:

Additional information