Description
Product Features:- Easy to Use.
- Focus On Root Cause.
- Speech-to-Text.
- Integrated QA.
- Optional Call Recording.


TopBox provides cloud-based interaction analytics for contact centers that reveals the root cause of customer impacting issues.
Reputation Informant has the ability to identify trap hits by IP, domain, subject line, country, and more. The platform can identify sending practices that damage your reputation so that you can quickly identify issues, take corrective action, and keep your reputation intact. Reputation Informant analyzes billions of messages to provide unprecedented visibility into email-based brand abuse like phishing and spoofing.
Inbox Informant is email deliverability for legitimate senders. The platform’s campaign diagnostics provide insight into authentication issues, deliverability trends, and ISP-specific feedback so that senders can identify problems. Its reporting engine provides total flexibility to build any number of custom reports and dashboards to track and measure inbox placement.
The [24]7 Predictive Experience Platform is a cloud-based customer engagement platform that is able to help anticipate customer intent in real-time and engage them across channels and devices. Design of Experiments (DoE) is used in conjunction with predictive analytics, real-time decisioning, and Big Data, which enables companies to engineer outcomes across a customer journey to help drive sales, service resolution, loyalty, and advocacy.
Real Platform is a cross-channel programmatic advertising platform that provides 100% viewiblilty and fraud-free campaigns to buyers. Integral Ad Science data measures viewability and helps 33Across prevent suspicious traffic from entering into their guaranteed marketplace. 33Across Real Platform partners with top DSPs, Trading Desks, Networks and Agencies.