Description
Product Features:
- Direct the easiest, most common questions to Web self-service.
- Experience an immediate return on investment by lowering operating costs and directing expensive phone calls to the Web.
- Handle larger inquiry volumes with the same level of staffing and better manage spikes in demand Includes HTML, Adobe® PDF, Microsoft® Word and Excel, text files, images and Web links.
Product Purpose:
Consolidation and streamlining of processes across functions and products to significantly increase first call resolution and a lower the average handling time.
Product Attributes:
Free Trial:
NA
Tech Expert:
Credit Card Required:
NA
Avg Installation Time:
Immediate
Training:
No Training Offered
Free Version:
