Description
Product Features:
- Digital channels include email, Web portal, SMS text , or chat.
- Talisma Customer Relationship Hub (CRH) is a unified framework for managing routing and security for Talisma communication channels and integrating information from a variety of sources.
- Traditional channels include phone, face-to-face interactions, and letters.
Product Purpose:
Consolidation and streamlining of processes across functions and products to significantly increase first call resolution and a lower the average handling time.
Product Attributes:
Free Trial:
NA
Tech Expert:
Credit Card Required:
NA
Avg Installation Time:
Immediate
Training:
No Training Offered
Free Version:
