Samanage

Samanage is an IT service desk solution that helps users reduce workload and prioritize service delivery time with problems and changes, self-service portal, and service catalogs. The solution enables users to better communicate with customers, streamline IT support requests among service desk agents, and deliver a superior service to their organization.

Description

Product Features:
  • Incident, Problem, Change, and Release Management.
  • Service Level Management.
  • Dashboards & Reports.
  • Contract & License Management.
  • Risk Detection.
  • Service Portal.
  • Knowledge Base.
Product Purpose: NA
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information