Description
Product Features:- Leverage real-time big data analytics to provide a unified and contextual view of every customer.
- Manage a continuous engagement with each customer, managing every engagement on an individual level.
- Enables a consistent and coherent experience for both inbound and outbound engagements and across all channels and touch points.
- Streamline processes for identifying key trends that impact the effectiveness of activities and offers.
- Available on premise, in private and public cloud.