Pega Customer Decision Hub

Pega Customer Decision Hub (CDH) is a new, business-friendly way to implement decision strategies with no need for IT involvement. With Pega CDH, complex decisions are defined with dynamic rules and models, and strategies are run automatically to deliver the Next Best Action that align with customer expectations. With Pega CDH, you can consistently provide customer-centric, high-value engagements that improve every customer experience, enable more effective retention and achieve higher offer response rates.

Description

Product Features:
  • Provides a business-friendly interface that makes defining even the most complex strategies simple.
  • Provides insights needed to integrate timely and relevant actions for every customer-facing process.
  • Real-time decisioning automatically executes the Next Best Action that aligns with the customer, specific interaction and company objectives.
Product Purpose: To keep up with today’s connected customers, organizations know they must deliver a consistent customer experience that engages customers across all channels. Win over fickle and demanding customers efficiently and effectively by using a customer decision
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Not Defined Training: No Training Offered Free Version:

Additional information