OneDesk Customer Service

OneDesk Customer Service enables organizations to easily connect with the whole customer community and manage feedback, support tickets, and other customer interactions.

Description

Product Features:
  • Build a customer community and let customers submit, discuss and vote on their favorite ideas.
  • Capture, create and assign help desk tickets from one centralized place.
  • Discuss and quickly resolve tickets with the team.
  • Capture and respond to customer emails directly from a OneDesk account.
  • Filter and sort feedback and tickets using a flexible and extensive set of stacked filters.
  • See the discussion history of each ticket and customer interaction.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Not Defined Training: No Training Offered Free Version:

Additional information