ONE Engagement Hub

ONE Engagement Hub (ONE) is a light-touch cloud solution that provides an engagement layer across channel and data silos of an enterprise, enabling the business to converse with each customer with an intelligent voice across any and every touchpoint.

Description

Product Features:
  • Monitor how and why a customer interacts with a brand.
  • Integrates with a host of external systems: native CRM apps, Salesforce, Microsoft Dynamics and SAP.
  • Uses data adaptors to push and pull data into ONE’s Adaptive Engagement Profile.
  • Tracks customers across every interaction, and notes periods of inactivity.
Product Purpose: The only truly light-touch, conversation-driven customer engagement platform.
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information