Metaphor Engage
Metaphor Engage is an omni-channel customer engagement platform that integrates the service (web, SMS, social, phone) and backend channels to offer customers a seamless experience.
Other products
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10,000ft Plans
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10000ft Plans is an interactive, high-level project resource management platform for business owners, managers and other organization leaders. 10000ft Plans replaces the tedium of traditional static spreadsheets and emailed status updates, featuring a drillable, collapsible visual timeline. See at a glance who is working on which projects, weeks in progress, status of deliverables, budget, and more. Organization leaders can participate in projects, and the tool pre-populates the status bar to show which projects you are on, letting your team know what you are working on, or even shows if you are out of the office.
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1010data Insights Platform
Read more1010data Insights Platform
The 1010data Insight platform is a cloud-based platform for big data discovery and data sharing enabling organizations to acquire, manage, analyze and visualize data.
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Inbox Informant
Read moreInbox Informant
Inbox Informant is email deliverability for legitimate senders. The platform’s campaign diagnostics provide insight into authentication issues, deliverability trends, and ISP-specific feedback so that senders can identify problems. Its reporting engine provides total flexibility to build any number of custom reports and dashboards to track and measure inbox placement.
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[24]7 Predictive Experience Platform
Read more[24]7 Predictive Experience Platform
The [24]7 Predictive Experience Platform is a cloud-based customer engagement platform that is able to help anticipate customer intent in real-time and engage them across channels and devices. Design of Experiments (DoE) is used in conjunction with predictive analytics, real-time decisioning, and Big Data, which enables companies to engineer outcomes across a customer journey to help drive sales, service resolution, loyalty, and advocacy.