Medallia

Medallis is a SaaS for customer experience management (CEM). Medallia enables companies to capture customer feedback across a multitude of channels and touchpoints (such as online, social media, mobile, and contact centers), understand it in real-time, and drive action everywhere.

Description

Product Features:
  • Enterprise goal setting.
  • Innovation testing.
  • Real time analytics.
  • Role-based views.
  • Unified CX reporting.
  • Native mobile apps.
  • Facilitated actions.
  • Native text analytics.
  • Performance benchmarking.
Product Purpose: Easily track customer experience and feedback.
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information