Description
Product Features:
- context-aware Service-Oriented Architecture (SOA).
- Social listening and analytics deriving sentiment and trends from customers’ interactions.
- Multilingual capabilities for global organizations.
- Highly scalable to support large, global contact centers.
- Business-friendly reports and report designer.
Product Purpose:
End-to-end control. Customer-to-brand satisfaction
Product Attributes:
Free Trial:
NA
Tech Expert:
Credit Card Required:
NA
Avg Installation Time:
Immediate
Training:
No Training Offered
Free Version: