Intercom Support

Intercom Support includes a shared inbox to makes it easy for teams to handle support requests. Assign messages, see customer profiles, and respond in-app or by email.

Description

Product Features:
  • Allow customers to contact you inside your web or mobile app.
  • Assign conversations to yourself or delegate them to others.
  • Forward customer queries sent to any email address to Intercom.
  • Get alerts for new assignments, replies, and mentions.
  • Group related conversations to easily find them again later.
  • Know who you’re talking to – their location, activity, and more.
  • Loop in teammates and discuss customer conversations.
  • Reply to customers on-the-go with Intercom for iOS and Android.
  • Respond to common queries with canned, yet personalized replies.
  • See and understand your team's performance, workload, and more.
  • See the actions your teammates are taking in real-time.
  • View, manage, and respond to all customer issues in one place.
Product Purpose: Meet the modern way to talk to visitors on your website to help them become customers.
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information