IBM Predictive Customer Intelligence

IBM Predictive Customer Intelligence personalizes the customer experience by making recommendations that are most relevant to each unique customer based on their buying behavior, web activity, and social media presence. Using automation, this integrated software solution gathers customer information from multiple internal and external sources and models customer behavior. Scoring then provides customized actions that can be taken to provide the right offer to the right customer at the right time.

Website: http://www.ibm.com/analytics/us/en/technology/biginsights/

Description

Product Features:
  • Cross-campaign optimization to identify the most profitable decision for each customer.
  • Customer lifetime value segmentation to classify customers and provide recommendations for retention.
  • Decision management to convert predictive model scoring into an appropriate action.
  • Predictive analytics to anticipate the behavior of individual customers.
  • Real-time scoring to generate and re-generate predictions on demand.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information

Other products

  • Reputation Informant

    Read more

    Reputation Informant

    Reputation Informant has the ability to identify trap hits by IP, domain, subject line, country, and more. The platform can identify sending practices that damage your reputation so that you can quickly identify issues, take corrective action, and keep your reputation intact. Reputation Informant analyzes billions of messages to provide unprecedented visibility into email-based brand abuse like phishing and spoofing.

    Website: http://250ok.com/tour/blacklist-informant/

  • 11Ants RAP

    Read more

    11Ants RAP

    11Ants RAP (Retail Analytics Platform) is a cloud-based platform which designed to drive growth for medium to large retailers. The platform uncovers hidden value in customer transactional data, transforming it into actionable stories and triggering better engagement strategy, promotions and more.

    Website: http://www.11antsanalytics.com/

  • 360dialog

    Read more

    360dialog

    360dialog is an ultra-customizable mobile messaging platform that engages and re-engages customers individually with personalization features for push notifications, In-App Messages and Ads. Deliver personalized messaging through your mobile and desktop browsers, and reach users you otherwise wouldn’t reach by using smart deep linking technology. 360dialog also offers a Remarketing program that lets you trigger banner retargeting campaigns to lapsed users and bring them back into the funnel.

    Website: http://www.360dialog.com/

  • [24]7 Active Share

    Read more

    [24]7 Active Share

    [24]7 Active Share is a shared “online canvas” enabling voice agents to interact with a caller through rich visual web apps and collaborative browsing.

    Website: http://www.247-inc.com/products/247-active-share