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The [24]7 Predictive Experience Platform is a cloud-based customer engagement platform that is able to help anticipate customer intent in real-time and engage them across channels and devices. Design of Experiments (DoE) is used in conjunction with predictive analytics, real-time decisioning, and Big Data, which enables companies to engineer outcomes across a customer journey to help drive sales, service resolution, loyalty, and advocacy.
1CRM offers customer relationship management software designed to help users run and grow their business. The platform enables users to access all of their data from a single integrated online platform, saving time and promoting collaboration. 1CRM allows clients to automate their processes, allowing them to close more deals. In addition, users can generate lead forms, capture leads, and follow up with them create, distribute, and track newsletters and email campaigns for multiple target lists make informed decisions by tracking sales pipelines and forecasts with automatically generated reports and charts.
Inbox Informant is email deliverability for legitimate senders. The platform’s campaign diagnostics provide insight into authentication issues, deliverability trends, and ISP-specific feedback so that senders can identify problems. Its reporting engine provides total flexibility to build any number of custom reports and dashboards to track and measure inbox placement.
Real Audience is a suite of data solutions for buyers that includes AudienceID, AudiencePulse and AudienceMax, all built on a data foundation powering over 30 billion unique intent and interest signals monthly for 80% of the United States. Buyers get access to true user intent with unique signals like copy & paste activity, keyword searches, and content consumption.