GeoFluent

GeoFluent is translation technology designed for the omnichannel call center. Unlike first-generation, straight machine translation-based tools, GeoFluent combines the world’s top translation engines with a unique and patented linguistic layer. This delivers the real-time translation quality that brands require over the phone, live chat, self-help knowledge bases or online forums. GeoFluent integrates with existing systems and platforms and covers languages representing 95% of the world’s GDP. No matter what language your customers speak, you’ll be able to communicate effectively Contact centers and business process outsourcers (BPOs) benefit through improved CX, increased revenue, reduced cost, and lower risk.

Description

Product Features:
  • Easily add multilingual capabilities to your existing contact center communication platforms.
  • Translates across the entire omnichannel to increase customer satisfaction and revenue while decreasing cost/risk.
  • Delivers the real-time translation quality that brands require with the service that consumers expect.
  • No matter what language your customers speak, you’ll be able to communicate effectively.
Product Purpose: Whether it’s chat, communities and forums, email, helpdesk and ticking, hosted contact centers or anything else, that’s the value of the GeoFluent ecosystem. Pre-built integrations existing with leading applications maximize your value. New integrations a
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information