FICO Customer Dialogue Manager

FICO Customer Dialogue Manager is a multi-channel marketing automation product that marketers use to design, execute and manage precisely timed and targeted campaigns. By harnessing customer data from e-mail, websites, social media and other sources, marketers glean insights into customer behaviors, which can be used to create individualized, interactive conversations.

Description

Product Features:
  • Batch, event-triggered and real-time campaign capabilities put the marketer in control.
  • Clear and understandable reporting make it easy to see what is working and what isn't.
  • Cloud delivery makes it easy to get started, avoiding capital expense and complex IT implementations.
  • Easy-to-use interface lets non-technical marketers build campaigns and workflows visually.
  • High-performance marketing database provides a single view of the customer.
  • Interaction Services make survey, form or profile updates simple with automated API creation.
  • Open architecture makes integration with legacy systems or new channels simple.
  • Tools to test and refine allow for continual campaign performance improvement.
Product Purpose: FICO Analytic Consulting helps you attain the best predictive models for your business needs—whether you’re new to scoring or have an experienced in-house analytic team.
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information