Ex Track

ExTrack is a customer insight platform that provides metrics and statistics on customer experience by analyzing quantitative and unstructured information from multiple customer touch points. The platform acts as an accelerator to develop a customized application for tracking customer experience related issues as well as correlating experience with business results.

Description

Product Features:
  • Build a 360 degree view on all customer experience touch points across sales, installation, usage, support and feedbacks.
  • Stitch and analyse both structured and unstructured data from multiple sources.
  • Comprehensive visualization of various customer experience metrics.
Product Purpose: NA
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information