Etuma Customer Experience Analytics is a Voice of the Customer solution that includes both NPS Analytics and Market Research Analytics. Convert high volumes of customer feedback into actionable insight quickly, so that you can react to business issues in a timely manner. Etuma captures feedback from multiple channels, automatically aggregating results from contact center trouble tickets, web comments, email and more. Collect all feedback in one place, create and customize reports, and share with your team.
Credit Card Required:
NA
Avg Installation Time:
Not Defined
Training:
No Training Offered
Free Version:
15Five is a workforce optimization solution that helps business owners, managers and team leaders keep up to date on how employees are doing.
1CRM offers customer relationship management software designed to help users run and grow their business. The platform enables users to access all of their data from a single integrated online platform, saving time and promoting collaboration. 1CRM allows clients to automate their processes, allowing them to close more deals. In addition, users can generate lead forms, capture leads, and follow up with them create, distribute, and track newsletters and email campaigns for multiple target lists make informed decisions by tracking sales pipelines and forecasts with automatically generated reports and charts.
10000ft Plans is an interactive, high-level project resource management platform for business owners, managers and other organization leaders. 10000ft Plans replaces the tedium of traditional static spreadsheets and emailed status updates, featuring a drillable, collapsible visual timeline. See at a glance who is working on which projects, weeks in progress, status of deliverables, budget, and more. Organization leaders can participate in projects, and the tool pre-populates the status bar to show which projects you are on, letting your team know what you are working on, or even shows if you are out of the office.
[24]7 Active Share is a shared “online canvas” enabling voice agents to interact with a caller through rich visual web apps and collaborative browsing.