Contact Center

Among the global voice and video products offered by Fuze is a suite of Contact Center software solutions. Scalable for businesses of all sizes, the Fuze solution includes call routing using automated speech recognition (ASR) and text-to-speech (TTS), agent scheduling, a predictive dialer, and analytics, all in one unified platform.

Description

Product Features:
  • Analytics-based agent scheduler at any given time.
  • Maximize agent productivity with automated dialing.
  • Integrates with Salesforce and Zendesk.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information