Description
Product Features:- Analytics-based agent scheduler at any given time.
- Maximize agent productivity with automated dialing.
- Integrates with Salesforce and Zendesk.
Among the global voice and video products offered by Fuze is a suite of Contact Center software solutions. Scalable for businesses of all sizes, the Fuze solution includes call routing using automated speech recognition (ASR) and text-to-speech (TTS), agent scheduling, a predictive dialer, and analytics, all in one unified platform.