Connect First is an SaaS telecommunications and cloud contact center software platform that includes Cloud Routing, Inbound ACD, Outbound Dialing, Call Tracking, Interactive Voice Response (IVR), Voice Broadcast, Disaster Recovery, Predictive Dialer, Real-Time Telemetry, CDR Reporting, and Live Agent Chat.
Tech Expert:
Credit Card Required:
NA
Avg Installation Time:
Immediate
Training:
No Training Offered
Free Version:
The [24]7 Predictive Experience Platform is a cloud-based customer engagement platform that is able to help anticipate customer intent in real-time and engage them across channels and devices. Design of Experiments (DoE) is used in conjunction with predictive analytics, real-time decisioning, and Big Data, which enables companies to engineer outcomes across a customer journey to help drive sales, service resolution, loyalty, and advocacy.
Design Informant lets marketers preview emails in more than 30 email clients and devices in order to identify display issues. Design Informant is powered by the industry’s leading rendering providers – Litmus and Email on Acid – to stay ahead of the ever-changing email landscape.
The Blended Interest Graph can identify the individual on the other end of the ad server, look across many of their social accounts, and return an ad matched specifically to that person’s interests.
Real Platform is a cross-channel programmatic advertising platform that provides 100% viewiblilty and fraud-free campaigns to buyers. Integral Ad Science data measures viewability and helps 33Across prevent suspicious traffic from entering into their guaranteed marketplace. 33Across Real Platform partners with top DSPs, Trading Desks, Networks and Agencies.