Description
Product Features:
- Real-time view of insight regardless of the channels you use to gather customer or employee feedback or research data.
- Range of mobile survey engagement modes, alongside our other data collection channels, to ensure you have access to your audiences using whichever method suits them best.
- Create and share all types of feedback and Market Research reports from your Voice of the Customer, Employee Engagement and Market Research programs.
- Gain new insights by mining unstructured text from a range of sources, including survey responses, CRM platforms and more.
- Use this data to identify key issues and trends and correlate to other internal and external data sources.
- Social Media provides a new angle on feedback, giving you the chance to understand how your business, its products and its services are viewed by the wider world.
- Using a combination of channels, you can gather both in-the-moment feedback and longer-term insight, giving you a more complete view of your business.
- Use any single or combination of channels to gather feedback and market research data.
- Use the web, email, IVR, SMS, mobile, telephone, or paper to capture responses and gather them into a single system for analysis.
Product Purpose:
Confirmit’s leading software solutions help companies make smarter decisions through richer customer insights
Product Attributes:
Free Trial:
Tech Expert:
Credit Card Required:
NA
Avg Installation Time:
Immediate
Training:
No Training Offered
Free Version:
