Cogito

Cogito is a call analytics solution that performs in-call voice analysis and delivers real-time guidance to agents and insight to managers.

Description

Product Features:
  • Analyze the human voice.
  • Predict outcomes.
  • Visually guide phone professionals in real-time.
  • Inform supervisors.
Product Purpose: Cognito is designed to help deliver a more engaging and caring customer experience.
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information