BirdEye monitors product review sites, listens to social media and collects data from NPS surveys. Through data integration and Natural Language Processing (NLP), BirdEye provides detailed insights that lead to smarter, more effective reputation management for companies of all sizes.
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[24]7 Social is a suite of apps that leverage prediction, real-time decisioning, and intuitive design frameworks to effectively add Social Influence to customer purchase and service journeys. The platform helps companies extend their brand reach through the Social Influence and Brand Advocates.
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