Description
Product Features:- Converges case information, including data and processes, in a single location.
- Content management streamlines information capture, control, and use.
- Analytics provide key performance indicators and metrics and visibility to enable informed change.
- Case dashboards ease performance monitoring and improvement.
- Social collaboration uncovers all information and drives more effective action.
- Record tags add context to case collaborations.
- Document sharing provides added context and quick sharing of case files.
- Dynamic business rules help you accommodate operational fluctuations.
- Fast integration makes connecting information easy.