Description
Product Features:- Performance Management and Reporting.
- Call Activity.
- Configuration Management.
- Call Routing.
3CLogic provides cloud communication as a service offering an integrated multichannel and Computer Telephony Integrations (CTI) platform. Designed to complement existing operational workflows and/or on-premise legacy systems, the solution provides a unified 360-degree view to optimize and analyze client interactions for either sales, customer support, or call center organizations.