3CLogic

3CLogic provides cloud communication as a service offering an integrated multichannel and Computer Telephony Integrations (CTI) platform. Designed to complement existing operational workflows and/or on-premise legacy systems, the solution provides a unified 360-degree view to optimize and analyze client interactions for either sales, customer support, or call center organizations.

Description

Product Features:
  • Performance Management and Reporting.
  • Call Activity.
  • Configuration Management.
  • Call Routing.
Product Purpose: 3CLogic’s call center solutions are designed to improve any business’s sales, marketing, service, and support initiatives. The platform caters solutions to meet each contact center’s unique needs.
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information