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Showing 2401–2416 of 5996 results
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IBM Social Media Analytics
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IBM Social Media Analytics is a Software as a Service (SaaS) solution that helps organizations understand and act upon the social media impact of their products, services, markets, campaigns, employees and partners. The solution analyzes billions of social media comments and provides customized results in configurable charts and dashboards.
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IBM SPSS
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IBM SPSS Statistics is an integrated family of products that helps to address the entire analytical process, from planning and data collection to analysis, reporting and deployment. With more than a dozen fully integrated modules to choose from, users can find the specialized capabilities needed to increase revenue, outperform competitors and make better decisions.
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IBM Sterling Order Management
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IBM Sterling Order Management provides order orchestration through a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet. The Sterling Order Management system enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction.
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IBM Tealeaf Customer Experience on Cloud
Read moreIBM Tealeaf Customer Experience on Cloud
IBM Tealeaf Customer Experience on Cloud is a software as a service (SaaS)-based analytics solution that delivers Tealeaf capabilities in an IBM-managed cloud environment. It captures and manages each visitor interaction on your website and mobile applications. It also has ready-to-use reports and dashboards that can be customized, allowing you to benefit more quickly from this solution.
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IBM Tealeaf CX
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IBM Tealeaf CX uses customer experience management solutions to capture and manage visitor interactions on websites in cloud and on-premises environments. It provides extensive visibility into customers’ online experiences and insight into customer behaviors within web and mobile browsers.
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IBM Watson
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IBM Watson is the AI-driven analytical software that can understand all forms of data, interact naturally with people, and learn and reason at scale. Watson is available as a set of open APIs and SaaS products. With Watson, you can analyze and interpret all of your data, including unstructured text, images, audio and video. You can provide personalized recommendations by understanding a user’s personality, tone, and emotion. IBM Watson is named for IBM’s founder, Thomas J. Watson.
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IBM Watson Analytics
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Watson Analytics is a smart data analysis and visualization service that quickly discovers patterns and meaning in data. With guided data discovery, automated predictive analytics and cognitive capabilities such as natural language dialogue, users can interact with data conversationally to get answers.
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IBM Watson Campaign Automation
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IBM Watson Campaign Automation is a cloud-based digital marketing platform for email marketing, lead management and mobile and social engagement solutions.
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IBM Watson Commerce Insights
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IBM Watson Commerce Insights empowers merchandisers, product managers and marketers with powerful insights into how the business is performing and where to focus and take action. Through a contextual experience, business users are taking action based on informed online merchandising decisions to win business, build customer loyalty and drive profits.
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IBM Watson Content Hub
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Watson Content Hub provides content management capabilities to deliver compelling brand experiences across channels.
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IBM Watson Customer Experience Analytics
Read moreIBM Watson Customer Experience Analytics
Watson Customer Experience Analytics allows marketers and analysts to view sites and apps from the customer perspective. Bring together customer experience insights from all channels in a unified, visual dashboard. Visualize customer journeys, replay sessions and get the insights you need to create frictionless customer experiences. Watson provides a seamless, end-to-end view of the customer experience so companies can discover opportunities, resolve issues, boost conversions and maximize lifetime customer value.
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IBM Watson Explorer
Read moreIBM Watson Explorer
Watson Explorer is a cognitive search and content analysis platform that leverages built-in machine learning and natural language processing. Search and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI.
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IBM Watson Knowledge Studio
Read moreIBM Watson Knowledge Studio
IBM Watson Knowledge Studio is a cloud-based application that enables developers and domain experts to collaborate and create custom annotator components for unique industries. These annotators can identify mentions and relationships in unstructured data and be easily administered throughout their lifecycle using one common tool.
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IBM Watson Marketing Insights
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IBM Watson Marketing Insights provides cognitive recommendations designed to help marketers understand and anticipate customer behaviors. Formerly known as IBM Predictive Customer Analytics, new cognitive Watson technology has enhanced the predictive power. It recommends prioritized target audiences based on key predictors.
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IBM Watson Real-Time Personalization
Read moreIBM Watson Real-Time Personalization
Watson Real-Time Personalization helps digital marketers improve customer experience and makes personalization easier by learning through each interaction and delivering the right content to each visitor in the context of their previous interactions with the brand. Use the power of cognitive to learn from every customer interaction and continually improve your customer engagement. Enhance customer experiences by delivering personalized content, based on the rules and data you have.
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IBM Watson Virtual Agent
Read moreIBM Watson Virtual Agent
Watson Virtual Agent is a customer engagement tool that offers a cognitive, conversational self-service experience that can provide answers and take action. Customize Watson Virtual Agent to fit specific business needs, provide custom content and match the business brand.