SnapEngage

SnapEngage is a live chat solution designed to integrate with a company’s website and systems such as Salesforce, Hubspot, Zendesk and hundreds more. SnapEngage enables teams to chat with website visitors and provide assistance in real-time. The platform includes a “call me” feature to incorporate voice and text communications in one bundle. SnapEngage helps create new leads and provide post-sales tech support. Chat transcripts are added to support cases and leads, without the need to change workflow.

Website: http://snapengage.com/

Description

Product Features:
  • Chat window lives right on top of your website, in the same window, so it's safe from pop-up blockers.
  • Integrates with hundreds of systems and services including Salesforce, HubSpot, Zendesk, Basecamp, and HootSuite.
  • Choose between Round Robin and Broadcast style to create intelligent assignment rules so your agents don't get overwhelmed.
  • Available in 30 languages.
Product Purpose: SnapEngage Live Chat allows you to turn passive website visitors into engaged prospects and happy customers.
Product Attributes: Free Trial: Tech Expert: NA Credit Card Required: Avg Installation Time: Immediate Training: NA Free Version:

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