Description
Product Features:- Auto attendant greets callers with a custom audio file.
- Automatic Call Distributor routes calls based on business hours, agent skills, and more.
- Dashboard for management to track call volume, listen in on live calls or monitor real time call activity.
- Create a ring group of multiple agents to receive inbound calls.
- Built in directory speed dial.
- Automatic call recording.
- Send internal or external SMS & MMS messages to any device.
- Softphone eliminates the need for hardware by utilizing a web phone to make calls, video chat, text message and more.
- Manage voicemails directly through email or the agent dashboard.
Tech Expert:
Credit Card Required:
NA
Avg Installation Time:
Not Defined
Training:
No Training Offered
Free Version:
