Description
Product Features:- Incident, Problem, Change, and Release Management.
- Service Level Management.
- Dashboards & Reports.
- Contract & License Management.
- Risk Detection.
- Service Portal.
- Knowledge Base.
Samanage is an IT service desk solution that helps users reduce workload and prioritize service delivery time with problems and changes, self-service portal, and service catalogs. The solution enables users to better communicate with customers, streamline IT support requests among service desk agents, and deliver a superior service to their organization.