MK SmartSpeech

MK SmartSpeech, powered by Voci’s proprietary HyperVox hardware-accelerated speech recognition technology, is designed for smarter call, text and chat analytics across enterprise voice data solutions, call center operations and transcription services. MK SmartSpeech is an all-in-one research platform that can be customized to fit any speech analytics needs. With built-in features for speaker separation, gender identification and emotional intelligence (including silence and talk-over) you can collect valuable insights from all of your contact center interactions and more.

Website: http://www.mattsenkumar.com/analytics/smartspeech/free-demo.html

Description

Product Features:
  • Easy-to-use and affordable all-in-one solution for valuable insights.
  • Built-in speaker separation so you can analyze each speaker's words independently of one another.
  • Emotional intelligence trending guarantees highly accurate sentiment analytics over the course of every call.
  • Powered by Voci's proprietary HyperVox hardware-accelerated speech recognition technology.
  • Transcripts and analysis will show you exactly what was talked about for deep, valuable insights.
Product Purpose: NA
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Not Defined Training: No Training Offered Free Version:

Additional information

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