Description
Product Features:- Enterprise goal setting.
- Innovation testing.
- Real time analytics.
- Role-based views.
- Unified CX reporting.
- Native mobile apps.
- Facilitated actions.
- Native text analytics.
- Performance benchmarking.
Medallis is a SaaS for customer experience management (CEM). Medallia enables companies to capture customer feedback across a multitude of channels and touchpoints (such as online, social media, mobile, and contact centers), understand it in real-time, and drive action everywhere.