Agent IQ

Agent IQ is a voice and chat platform that lets customers and leads communicate directly with company experts. Agent IQ can detect questions by Category, differentiating technical support issues, product usage questions, assembly questions, complaints or specific Category IQ. Whether your customer is browsing, at point-of-sale online or in-store or needs post-sales support, Agent IQ arms your team with fast in-chat product recommendations to assist with every communication.

Website: http://agentiq.com/

Description

Product Features:
  • Machine learning and artificial intelligence boosts the conversation quality, triggering more effective support and more sales.
  • Customer messages are auto-routed to your experts on Agent IQ, and agent responds directly or gets AI assistance.
  • Instant integrations with CRM and BI platforms to measure and improve through tight feedback loop.
  • iOS/Android SDK adds customer chat functionality inside your branded native app.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Not Defined Training: No Training Offered Free Version:

Additional information

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