Preference Management

West’s preference management solution is an online- and mobile-enabled interface that allows customers to self-manage their contact information, channels and subscriptions. Give customers the ultimate in choice, convenience and control by allowing them to indicate and update preferences from a web-based portal. Preferences range from message type, device and time of day, to contact hierarchy for multiple people in the same household or all on one account. Enterprise-wide applicability and visibility ensures that you create a single source of truth across all business units.

Website: http://www.west.com/interactive-services/proactive-notifications-mobility/preference-management/

Description

Product Features:
  • Custom web-based portal that enables your customers to indicate how they want to be reached.
  • Cross-functional preferences so that all your business units adhere to contqcting customers the way they prefer to be reached.
  • Collect and protect unlimited contact information and preference data with geographically redundant cloud-based storage.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Not Defined Training: No Training Offered Free Version:

Additional information

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