Voicent Call Center Manager software helps organizations monitor agent productivity, control call volume pacing, set dropped call rate thresholds, and view campaign statistics with a few simple clicks.
Credit Card Required:
NA
Avg Installation Time:
Immediate
Training:
No Training Offered
Free Version:
The Blended Interest Graph can identify the individual on the other end of the ad server, look across many of their social accounts, and return an ad matched specifically to that person’s interests.
15Five is a workforce optimization solution that helps business owners, managers and team leaders keep up to date on how employees are doing.
The [24]7 Predictive Experience Platform is a cloud-based customer engagement platform that is able to help anticipate customer intent in real-time and engage them across channels and devices. Design of Experiments (DoE) is used in conjunction with predictive analytics, real-time decisioning, and Big Data, which enables companies to engineer outcomes across a customer journey to help drive sales, service resolution, loyalty, and advocacy.
[24]7 Social is a suite of apps that leverage prediction, real-time decisioning, and intuitive design frameworks to effectively add Social Influence to customer purchase and service journeys. The platform helps companies extend their brand reach through the Social Influence and Brand Advocates.