Description
Product Features:
- Capture and analyze customer interactions across channels.
- Develop customer-centric strategies to enhance loyalty and retention.
- Enhance the quality and security of customer interactions.
- Improve internal processes, compliance, and workforce performance.
- Uncover business trends and areas of opportunity.
Product Purpose:
Verint Speech Analytics can transcribe and analyze millions of recorded calls to help surface valuable customer insights, improve customer experience and boost your contact center performance.
Product Attributes:
Free Trial:
NA
Tech Expert:
Credit Card Required:
NA
Avg Installation Time:
Immediate
Training:
No Training Offered
Free Version: