Totango Customer Success Center

The Totango Customer Success Center combines big data analytics with powerful segmentation and predictive tools to help companies pinpoint customers who need attention, spot opportunities for upsell, and then manage touchpoints with customers to drive productivity and scale for customer success teams.

Description

Product Features:
  • Create and define key metrics.
  • Create customized set of alerts and active-monitors for the customer portfolio.
  • Customer health monitoring and configuration helps improve customer retention rate.
  • Dashboard gives overview of customer health.
  • Track specific actions among customers.
Product Purpose: Totango offers the most reliable, customizable, and comprehensive customer health analytics in the industry.
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information