Description
Product Features:
- Talisma CRM's depth of features and functionality provides clear insight into customer histories and preferences, enabling customer service agents to resolve issues that much faster and accurately.
- Talisma Service has been built with the explicit objective of providing a unified view of customer communications across all service channels: phone, self-service, Web forms, email, chat, phone, SMS, print, in-person visits, and more.
- Talisma Service is built on top of an enterprise-class platform infrastructure that provides the sophistication and scalability required for Talisma Service to grow with your organization's needs.
Product Purpose:
Consolidation and streamlining of processes across functions and products to significantly increase first call resolution and a lower the average handling time.
Product Attributes:
Free Trial:
NA
Tech Expert:
Credit Card Required:
NA
Avg Installation Time:
Immediate
Training:
No Training Offered
Free Version:
