Description
Product Features:- Build a customer community and let customers submit, discuss and vote on their favorite ideas.
- Capture, create and assign help desk tickets from one centralized place.
- Discuss and quickly resolve tickets with the team.
- Capture and respond to customer emails directly from a OneDesk account.
- Filter and sort feedback and tickets using a flexible and extensive set of stacked filters.
- See the discussion history of each ticket and customer interaction.