OneDesk Complete

OneDesk Complete is a unified platform that combines Product Management, Project Management, and Customer Service.

Description

Product Features:
  • Promote items from feedback items into product items such as requirements and features or into project items like issues and tasks.
  • Share support and development information with the Sales, Marketing, and Customer Service teams.
  • Plan out releases based on available resources and automatically track their progress as tasks are performed.
  • Hold discussions about product data with internal team members, external business partners and customers.
  • Create, receive and manage feedback, ideas, and help desk tickets from email, internally, or from the customer portal.
  • Interact with the customer base and keep them informed on the status of their feature requests and issues.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Not Defined Training: No Training Offered Free Version:

Additional information