Description
Product Features:- Intuitive workflows help users to manage customer progress through onboarding and adoption.
- Create and configure Health Scores.
- Pick which metrics to include such as product usage, custom KPIs, objective CSM scores, and NPS.
- View health score, activity trends, billing information, support tickets, and interaction history.
- Understand customer lifecycle changes, compare different classes of accounts, and measure the impact of processes.
- Analyze customer health, product usage, financial data, and more at any level of account hierarchy.
- Capture customer interactions, support ticketing, and financial information from leading solution providers.