Natero Success Engine

The Natero Success Engine merges machine learning for predicting behavior and big data customer analytics into a single product. The solution helps SaaS companies maximize customer lifetime value, while improving their products and processes to deliver an optimal customer experience.

Description

Product Features:
  • Intuitive workflows help users to manage customer progress through onboarding and adoption.
  • Create and configure Health Scores.
  • Pick which metrics to include such as product usage, custom KPIs, objective CSM scores, and NPS.
  • View health score, activity trends, billing information, support tickets, and interaction history.
  • Understand customer lifecycle changes, compare different classes of accounts, and measure the impact of processes.
  • Analyze customer health, product usage, financial data, and more at any level of account hierarchy.
  • Capture customer interactions, support ticketing, and financial information from leading solution providers.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Not Defined Training: No Training Offered Free Version:

Additional information