Description
Product Features:
- Invite their feedback and collect it through mobile, web, SMS, and phone.
- Manage and resolve issues, track cases, and convert them into brand ambassadors.
- Turn positive customer satisfaction feedback into social media advocacy by encouraging brand recommendations.
- Analyze open-ended comments quickly and easily through Natural Language Processing.
Product Purpose:
Leger Metrics works with you to design, configure, deploy, and manage your successful Voice of the Customer (VoC) feedback program
Product Attributes:
Free Trial:
NA
Tech Expert:
Credit Card Required:
NA
Avg Installation Time:
Immediate
Training:
No Training Offered
Free Version: