Inova Performance Tracker

Performance Tracker is a web-based, call center dashboard that delivers relevant metrics from both call center and enterprise data sources to highlight the call center’s overall performance at any given moment.

Description

Product Features:
  • See dashboards and other data views on Apple, Microsoft or Android tablets.
  • View important metrics from multiple systems with a single glance.
  • Integrate enterprise and operational data.
  • Drill down into workgroup, queue and agent data.
  • Graphically display statistics through charts, grids and gauges.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: NA Free Version:

Additional information