Description
Product Features:- View group and personal performance metrics.
- Customized messages and announcements keep agents up to speed with real-time conditions.
- Accommodate specific applications or display critical information.
Inova Desktop Presenter is a contact center dashboard that delivers real-time metrics directly to agent desktops and laptops. It’s an ideal choice for remote contact center agents or where wallboard or digital displays are not possible due to limited space or lines of sight.