Infor Interaction Advisor

Infor Interaction Advisor enables organizations to optimize customer interactions across multiple business units and channels, including web sites, eCommerce, call centers, and other customer touch points. Infor leverages Epiphany Interaction Advisor to provide marketers with a highly scalable application.

Description

Product Features:
  • Proven performance across a wide variety of industries and high-transaction volume scenarios.
  • Advises what questions to ask depending on who the customers are and what their history with the company is.
  • Creates emails that get opened, and then specific content in the next emails.
  • It keeps track of what offers work for which customers, then automatically adjust to their wants.
  • Recommends products to customers based on the collective purchase patterns of like-minded customers.
Product Purpose: Infor CRM is the platform of choice for companies strategically focused on customer engagements. Robust functionality, deep integration, and high flexibility in how you use and deploy your solution result in a solution that works the way you need it to.
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information