IBM Interact

IBM Interact is a real-time interaction management solution that uses current behavior, historical profile data, marketer defined rules and logic, and cognitive self-learning to provide the optimal communication during customer interactions. The solution automates personalized, omni-channel marketing strategies across inbound touchpoints, including websites, mobile, call centers and kiosks.

Website: http://www.ibm.com/analytics/us/en/technology/biginsights/

Description

Product Features:
  • Build insight over time and help determine the best offer or message to present to customers and prospects Easily define strategies for interacting with customers and prospects.
  • Factor more robust pattern recognition than ever into real-time decisions.
  • Integrate IBM Interact easily with digital properties — such as websites — for personalization, behavioral targeting and social sharing.
  • Provide an uncomplicated and intuitive user experience to each person involved in the inbound marketing process.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information

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