Genesys Preference Management
The Genesys Preference Management solution combines consultative services and a web-based solution to help organizations develop and implement an effective and flexible preference management program that lets customers indicate their communications preferences for desired content, channels, and frequency. The solution can also leverage observed customer behaviors such as language selection, responses by channel, and promise-to-pay follow-through to optimize results and improve the customer experience
Credit Card Required:
NA
Avg Installation Time:
Not Defined
Training:
No Training Offered
Free Version:
