Customer Service Automation Platform

Customer Service Automation Platform is a customer service solution that reduces call volume and average call time, while allowing for Customer Service Representatives (CSRs) with less training to provide better and more consistent answers.

Description

Product Features:
  • Customer widget deflects inbound interaction from website visitors to the support team.
  • The CSR drastically reduces your employees’ average call time and narrows the scope of content to specific and accurate information.
  • The admin panel allows for controlling the content in the one centralized knowledgebase.
  • The analytics are accessible in the admin panel by a user with administrator privileges.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Not Defined Training: No Training Offered Free Version:

Additional information